Administration

Creating contacts in the customer panel
In many situations it is desirable to create a contact person in the customer panel. This is for example ...

Where do I find my invoices?
With the services you purchase from MijnPartnerGroep.nl you may sometimes be looking for all of your ...

Can I reverse a payment?
Cancelling a paymentIf you pay an invoice with us through the customer panel this transaction is executed ...

Price increase effective Oct. 1, 2022
Dear Customer As you have probably read and followed in the media energy prices have risen sharply in ...

Discontinue subscription in PayPal.
Suspension / withdrawal of subscription in PayPal: You need to stop the subscription from MijnHostingPartner.nl ...

Cancellation or termination of contract/subscription
Cancellation or termination of contract / subscription If you want to cancel the contract or end the ...

How do I request a transfer code for my domain name?
To move your site in some cases you will need a transfer code. If you want to move your domain name ...

My domain name is in quarantine, now what?
If you unexpectedly forget to pay the invoice it is possible that your domain name will be released ...

Delayed PayPal payment, what is it and what can I do about it?
PayPal customers are sometimes asked to provide additional information about their account. For example ...

My account is suspended, what is that and what can I do about it?
A suspension of service occurs when there is an outstanding invoice that is past due. Normally the service ...

Does creating a ticket cost money?
There are no costs involved in creating a ticket. If you do not succeed with the chat employee then ...

Can I change my WHOIS information myself?
Unfortunately it is not possible to change the whois data yourself despite the fact that the customer ...

How do I pay my outstanding invoice?
To pay your outstanding invoice you can follow the following steps.Step 1: Log in to the customer panel ...

How do I manage the direct debit?
With a purchase of a product at MijnHostingPartner.nl the option for direct debit is automatically turned ...