Tips for safe emailing

Not only the security of your hosting is important but also that of your mail accounts.When malicious users enter your mail account they can spread malware more easily.
Of course you don't want this to happen, these people can also send spam mail from your account.The chance that you will be blocked is pretty big.

Spoofing

It can happen that you receive e-mails from your own e-mail address. Often these emails tell you that they have hacked your email address.Here they further claim to have access to your files. Next, they claim that they will do nothing with it if you transfer money to a bitcoin address.

However, this is not an email that comes from your email address but your email address is spoofed.If you use the webmail then it will already say that the mail comes from a false email address.

If you suffer from this then it is advisable to block this mail address further and ignore the mail.In our knowledge base we have an extensive article about what this exactly means What is spoofing.

How do you prevent mails from ending up in the spam folder?

When you send out mails it sometimes happens that they end up in the spam folder.There is almost always a cause for this and it is easy to solve. This only happens when DKIM is not activated.DKIM can be activated very easily, you will need to login to your control panel first.

Then go to mail domains, if you scroll down you will see 'enable dkim'.Check this box and click on update, after this it may take 24 hours before DKIM is actually active.

Hosted Exchange

If you want the best for your company you still have the option to use Hosted Exchange.Hosted Exchange is a piece of software developed to have all your contacts, calendar items and e-mail in one place.This makes it easy to access your email from anywhere without problems.

If you have any further questions on this subject you can always check if someone is on the chat.If no one is on the chat then you can create a ticket to our helpdesk.