Firewall replacement scheduled on 16-04-2015 - Solved

16-04-2015 11:17
Dear Customer,

As mentioned below, the firewalls in question were replaced this evening. We can inform you that this action has been completed successfully. This means that all firewalls in the range that were causing problems have been replaced. All ip addresses on these firewalls have been transferred and we have also tested each ip address. We hope that all problems related to the downtime are now (for a long period of time)Ã'Â a thing of the past again.

We thank you for your patience and understanding.

If you have any questions regarding this action you can always mail us at


Dear customer,

As you undoubtedly noticed our website was down for a certain period yesterday and today. Since last Saturday we have been experiencing difficulties in accessing certain firewalls. As a result, websites that run under those firewalls are also not accessible. Unfortunately our website is also among them.

The firewall is scheduled to be replaced tonight. There will be some inconvenience. As soon as this new firewall is up and running, these problems will belong to the past. Until then we hope to keep the current firewall up and running.

We apologize for the inconvenience.

If you still have questions you can check the chat on our website or send an email to