Maintenance - Upgrade mail servers October 21-22

12-10-2020 19:21
Dear Customer,

On Wednesday 21 October we will be performing maintenance on our mail servers. This work will start at 23:00. The maintenance will last until 04:00.

As of 23:00 this will have an impact on:

- Webmail availability
- Exchange services

No mail will be lost.

A new version will be installed with performance and new features. Because this is a major upgrade all mailboxes will have to be re-indexed. In the first phase all mailboxes will be upgraded to the requirements so everything will be back online quickly.

In the background the mailboxes will be re-indexed, this has consequences for:

- Speed webmail
- Search mail history

The expectation is that the indexing will be completed by Wednesday/Thursday.

With kind regards,