Limited Reachability various IP Ranges on 13 August from 00:00 - 08:00

Date
13-08-2015 07:50
Partner
MijnHostingPartner.nl
Dear customer,

Last night there was maintenance at our location AMS5 (Telecity 5) by Telecity itself:

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TelecityGroup will be performing maintenance to upgrade the software on our Core routers in Amsterdam to the latest tested stable version. Traffic will be rerouted within the network prior to starting the upgrade process. TelecityGroup will be performing maintenance to upgrade the software on our Core routers in Amsterdam to the latest tested stable version. Traffic will be rerouted within the network prior to starting the upgrade process.

ThursdayAugust 13 00:01 CEST Ã'Â Ã'Â (=UTC+2)

Maintenance end #1 Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Ã'Â Thursday August 13 07:00 CEST Ã'Â Ã'Â (=UTC+2)

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This would be done with short interruptionsÃ'Â. Unfortunately, our connections were not online this morning. After maintenance with Telicity this was resolved immediately.
We will hear today from Telecity what theÃ'Â exact cause was, we will update this ticket with that as well.


Update 13-08-2015 - 10:00 : Telecity has a temporary explanation:

The outage seems to be caused by a bug in the router software which caused the traffic through the routers of MijnHostingPartner.nl to be blackholed. Telecity will investigate how this could have happened and how this can be prevented in the future. Once the cause has been found we will issue a new statement.


With kind regards,
Helpdesk

MijnPartnerGroep.nlÃ'Â