failure services and support

30-11-2020 14:02
Update 15:41

We have just received an update regarding a (large) DDos attack. Certain parts of the KPN network are being targeted which causes delays. Customers with other connections are hardly affected and can continue working. This also explains why e.g. Germany or home workers can work without any problems. We are told that they are busy routing the attack.


Update 15:36
This outage should already be resolved for a large number of customers. This was a DDOS attack on KPN which also affected our services. Customers outside this network will not have noticed any interference.


Due to a technical glitch with the local internet providers, there are problems reaching our services and support. We are working to get this resolved as soon as possible. We apologize for any inconvenience.