I have not yet received the login information for the control panel.

Many settings can be applied through the customer panel, there are some things that we are phasing into this as a whole. These are: Mail accounts, Creating websites, Creating databases and users, Creating FTP accounts. So do these things through the customer panel, and preferably no longer through the control panel.

After you create the order and complete the payment, it may take some time for the system to process your request completely.

Activation of the control panel cannot take place until the domain name is registered or the transfer is complete. This is because the domain name is completely interwoven with the control panel. In this, we are partly dependent on the party issuing the domain names.

The password of the control panel as well as the activation can therefore take some time after the administrative processing of the registration. From 5 minutes to days depending on the extension.

However, if at the end of the day you still have not received your control panel details, we would like to ask you to create a ticket in the customer panel. We will then try to process your request as soon as possible. It is also possible to send the control panel data via the customer panel, this can be done at the following location:

Most requests are active within 10 minutes.

Control panel password request, recovery